PUBLIC OFFER INTERNET SHOP «HARNESS HALL»
The client – capable person, place orders and purchase goods from “Sto remney” Ltd., which are presented on http://harness-hall.com site for your personal, household and other needs not related to business activities.
SELLER – a legal entity Limited Liability Company “Sto belts”, the operator site harness-hall.com, incorporated under the laws of the Russian Federation, BIN 1147847357745, location address: St. Petersburg, Ligovskiy Ave., D. 50, to 1.
The site – the merchant website, located at http://harness-hall.com.
Goods – object (a piece of clothing, accessory or other material value), submitted for sale on the Site.
Order – suitably designed and placed by customers order (filled in the appropriate fields on the site in the section “Shopping”, “order”), addressed to the Seller for the sale and delivery selected on the Site of the goods to the specified address of the client.
Point ex – Seller’s warehouse, located at Ligovsky Prospect, d 50 to 1, St. Petersburg, located at the store «Harness-Hall» retail operation: every day 13:00 – 21.: 00.
1. GENERAL PROVISIONS
1.1. Site owned and operated by LLC “Sto remney.”
1.2. These Terms and Conditions of sale of goods, as well as information about the products displayed on the Site are public offer in accordance with article number 435 and part 2 of article number 437 of the Civil Code.
1.3. When ordering goods through the Site, as well as placing an order over the phone, the Client unconditionally agrees to the terms of sale of goods (hereinafter – Terms) set forth below.
1.4. Sale of Goods by the Seller to the Customer is governed by: the Federal Law of February 7, 1992 number 2300-1 “On Protection of Consumer Rights”, RF Government Decree of 27.09.2007 N 612 “On approval of rules for the sale of goods remote way,” Government Resolution of 19 January 1998 . number 55, “on approval of certain types of goods the sale of rights, the list of durable goods, which are not covered by the buyer on a gratuitous grant him the period of repair or replacement of similar goods list of non-food products of good quality that can not be returned or exchanged for a similar product of other size, shape, dimension, style, color or configuration. ”
1.5. Seller has the right without prior notice to make changes to these Terms and Conditions. Conditions Changes take effect after their publication on the Site and shall apply to any bookings made after publication.
1.6. Ordering for the best selection and ordering by phone, involves introduction of the Client to these Terms, their understanding and acceptance of mandatory consent.
1.7. All text information and graphics of products placed on the Site are the property of the Seller or its contractors. Viewing or printing of pages of the Site is allowed for personal use only.
2. INFORMATION ABOUT THE PRODUCTS
2.1. Information about the goods to be placed on the website and provided by the Seller.
2.2. All distributed products placed on the market in a proper way and do not violate any rights of third parties.
2.3. For more accurate information concerning the properties and characteristics of the goods, you can contact the following contacts: firstname.lastname@example.org
3.1. Customer’s order is made independently by the Client on the Site or with the help of a specialist to work with clients.
3.2. When ordering your own or with the help of professionals to work with clients, the Client agrees to transfer to the Seller and the processing of the Seller of the personal data (as provided in Section 10 of the offer) and information on the order or the order and agrees to abide by Terms of sale of goods by filling in the boxes in the corresponding columns when you make a reservation online.
4. ADOPTION OF THE ORDER
4.1. Once the customer receives the order to the specified e-mail them information about the parameters of its Order indicating the value of the goods, delivery, and other services (in cases where these services are paid).
4.2. The order is accepted for execution after the Customer will receive an email to the email address specified on the registration form, confirming the fact of acceptance of the order and \ or after the message appears on the establishment of the Order indicating its number on the web page.
4.3. Seller reserves the right to cancel the Customer’s application for the confirmation stage applications.
4.4. Seller reserves the right to agree with the customer order data on the phone. If unable to contact the Customer within 2 (two) days, made the customer order is canceled at the same time, if the prepayment was made by the Customer, the funds returned to the seller for the bank account from which the payment was made.
4.5. After ordering, the Buyer provides information about the date of delivery of customer orders. The date depends on the availability of the ordered goods to the warehouse of the Seller and the time required for processing and delivery of orders.
4.6. In the absence of the ordered goods to the warehouse of the Seller, the Seller is associated with the client in ways specified when ordering. The buyer informs the Seller either consent to accept goods in the amount available in the warehouse of the Seller, or cancel the missing item from the Order. If unable to contact the Client, or no response is received from the Customer within 2 (two) days from the date of notification made by a customer order in its entirety can be canceled by the Seller, as Seller shall inform the Customer by sending an e-mail to the address provided during registration. If the deposit was made by the Customer, the funds returned to the seller for the bank account from which the payment was made.
5. TERMS OF PAYMENT
5.1. Payment of the goods in the following ways: Online: Credit card: Visa, MasterCard Payment systems: Pay U. Upon receipt of the goods: In cash – on delivery by courier Cash or credit card when Pickup from the store.
5.2. The seller has the right to unilaterally change the price without prior notice on the product. However, the seller has no right to change the price of the ordered goods in the sales order after the order has been accepted by the Seller in accordance with item 5.2. these Terms and Conditions.
5.3. Funds withdrawal is made in Russian rubles. When possible additional payment debit payment system for currency conversion.
5.4. When you pay an order by credit card Customer undertakes in the event of the Seller’s request to provide a copy of two pages of the passport of a credit card holder – turn with a photo and a copy of a credit card on both sides (with display of the last four digits) according to the rules of international payment systems in order to verify the identity of the owner and its eligibility to use the card.
5.5. Seller reserves the right without giving any reason to cancel the order, paid by credit card, in particular in the event of failure by the Client Document paragraph 6.4 conditions. (By fax or e-mail as scanned copies), including when there is doubt about their authenticity, within 14 days from the date of registration of the order. The cost of the order is returned to the owner of the card.
6. EXECUTION AND DELIVERY ORDER
6.1. Terms of delivery, fitting services and the country for the delivery are listed on page harness-hall.com section delivery. The Customer undertakes to accept the order within the agreed time of delivery. The delivered goods is transferred to the Client, and in his absence – to any person who submits an order confirmation or other document confirming the registration of delivery of the goods.
The Customer undertakes to accept the order within the agreed time of delivery.
The delivered goods may be submitted to the following persons (hereinafter referred to as “beneficiaries”):
– The person specified in the order as the recipient
– Any person who submits the order confirmation and are willing to pay the cost of the order (if the order is prepaid was not).
To avoid cases of fraud the person performing the delivery of the order, the goods may request the recipient’s passport.
The transfer of customer orders is a self-service area is carried out by the representative of the courier service only on the premises.
When the transfer request of the client is required in the presence of the courier service or representative to inspect the integrity of self-delivery points of individual packaging and external damage on it. After confirming the safety of the packaging and in the absence of her traces of external damage, open the individual package and check the goods in it. After confirming the presence and absence of the ordered goods in it traces of mechanical and other damage, verify the size of the article and get the goods to the part number and the size specified in the accompanying document, check the packaging and the color of the goods. The client, making sure that it is delivered to the product that he ordered, must sign in the accompanying document. The fact of putting signatures on accompanying documents indicates that the client received the goods, the claim for the appearance, configuration and cost of goods from him missing.
Client Signature excludes further claims against the Seller, except for claims related to the presence of defects in the production of the ordered goods.
If in respect of the Order is available for fitting service, the Customer when the transfer order is required in the presence of the courier service or representative to inspect the integrity of self-delivery points of individual packaging and external damage on it. After confirming the safety of the packaging and in the absence of her traces of external damage, open the individual package and check the goods in it. After confirming the presence and absence of the ordered goods in it traces of mechanical and other damage, verify the size of the article and get the goods to the part number and the size specified in the accompanying document, check the packaging and the color of the goods. The client, making sure that it is delivered to the product that he ordered, the Customer may proceed to the fitting of the goods.
Trying out a self-service area may be carried out only in premises, allowing the presence of the courier, the courier in the area appear alternately for each line item of the order.
Transfer Order, including, for the fitting out of the courier of sight is possible only after a deposit in the amount of 100% of the cost of the order with the order- delivery.
6.2. Self catering
Seller delivers to the point of self-delivery, located at Ligovsky Prospect d 50 to 1. St. Peterbur located in the store «Harness-Hall» retail operation: every day 13:00 – 21.. : 00.
6.3. Seller tries to comply with the agreed terms of delivery. Seller is not responsible for any delay in delivery due to unforeseen circumstances that occur not at the Seller’s fault that it was impossible to foresee.
6.4. The customer has the right to withdraw from all of the ordered goods or individual items (provided that the order is not transmitted to the express delivery service) at any time before it is transferred to the Client (signing the shipping documents), and after the transfer of goods – within 7 days.
6.5. Ownership of the goods, the risk of accidental loss or damage passes to the Customer at the time of acceptance of the goods by the courier service representative. Proof of transfer of ownership of goods is the Client’s signature on the invoice issued by the Seller or by courier service.
6.6. Simultaneously with the seller of the goods transfers all the information about the product, about the order and timing of the return guarantees.
In case you are not satisfied with your purchase, you can return it in the original condition within 7 days from the moment of reception.
As provided by the article 26.1 “Distant way of selling”, section 4 of the Russian Federation Consumer Protection Act – consumer has a right to refuse buying an article at any time before receiving it or in a seven-day period, if this article remains in a proper quality and in an intact packing. If the mentioned article has not been used, its trade dress and application properties have been saved, we will make refund after deduction of delivery costs. The refund will be accomplished to a settlement account, card account or Paypal account, belonging to consumer, within 10 working days after receiving the item.
While the items are being returned and we have not received them, they are in your liability. For the safety of goods we recommend to send the parcel via mail and messenger service which guarantees insurance policy and precise delivery time.
In accordance with “Rules of distant way of selling goods” approved by the Government Decree 27.09.2007 #612, consumer must not reject the article of a proper quality, possessing certain individual properties, if the mentioned article can be used exclusively by the purchasing consumer.
To be exact: articles manufactured according to the individual order, size, design, having individual combination of materials; modified specially to the needs of a client; with special inscriptions made as the client wished.
Return/exchange is possible in case of a defective article or the article send mistakenly. As provided by the articles 484 and 487 of the Russian Civil Code, the buyer is obliged to accept chartered article and pay the full cost. The returned items with the traces of exploitation, stained etc. will be sent back without any refund.
We do not pay for the return unless the item has been sent mistakenly or it has defects. You possess the right to change your mind and refuse buying, but please remember that delivery is not free of charge.
If you receive the wrong item or it is out of repair, please contact our office, we will make an exchange (in this situation we pay the expenses ), otherwise you can follow standard procedure of return.
To return article, please write an e-mail at email@example.com marked “Return”
8. RETURNS inadequate quality
8.1. Goods of inadequate quality is a product that has limitations and can not enforce their functional qualities. The difference between the elements of design or decoration from those stated in the description on the website is not a malfunction or product functionality.
9.1. If delivered Order proved inadequate quality due to manufacturing defects or damage in transit, the Customer has the right to return or exchange it for a similar product of good quality, provided that it is in stock.
9.2. Requirements for the return paid for the goods amount of money to be satisfied within 10 days from the date of request. In case of return of the goods of inadequate quality will be refunded the cost of delivery and return shipment in case of payment by the Client. The Client must provide the original receipt or other document, fixing the cost of delivery or return shipment of the goods of inadequate quality. term of the enrollment at the expense of the Client depends on the terms established by the internal regulations of the relevant banks.
9.3. When there is a dispute about the causes of defects or the fact of the use of goods and the safety of his presentation will be conducted an independent examination of the goods.
9.4. Upon cancellation of the product and its return via courier and postal services, the return of funds to the Client, regardless of cash or non-cash method of payment of the goods is carried out by transferring the appropriate manner the amounts specified in the application for a refund:
1. 1. On the personal account of the Client in the Internet – shop for the further payment of other goods or services (for customers in all countries);
2. 2. On the card with which payment of the order (for customers in all countries) has been made;
3. 3. On the bank account, according to the details specified in the application for refund (only for clients of the Russian Federation);
9.5. Return of cash is carried out only to the person specified in the application for a refund, or a person authorized to receive cash flows of a notarized power of attorney.
10. PRIVACY AND PROTECTION OF PERSONAL DATA CUSTOMER.
10.1. When registering on the Site or the transmission of data specialist to work with clients over the phone client provides Ltd. «Hundred belts”, the following information: name, last name, email address, gender, date of birth, phone number and address for delivery of the goods. When you return the goods for money transfer Seller client provides the passport data and the data of a credit card. This information Seller may use to meet their obligations to the Customer. The seller recognizes the importance of privacy of personal information provided by the Client.
By providing your personal information to the Seller, the Customer agrees to the seller process, including the implementation of its obligations to the Customer under this Offer, promotion sellers of goods and services by sending mailings advertising-information character, conduct electronic and sms polls, competitions and other promotions with customers, analysis of the results of marketing campaigns, customer support, statistical research, the organization of delivery of goods, control quality, customer satisfaction services provided by the Seller.
Those visiting the site, and the client agrees that the implementation of commitments to the Client, as well as for the purpose of conducting market research, formation of analytical reports and other marketing actions of the Seller can entrust the processing of personal data (including, but not limited to – date of birth, e-mail, data akkanutah in social networks, information about your purchase history, information about the interest) to third parties on the basis of the agreement concluded with such persons, subject to the requirements of RF legislation on the protection of personal data privacy and personal data security at their processing.
Under the processing of personal data means any act committed with the use of automation equipment or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, modification), extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of performance of obligations), depersonalization, blocking, deletion, destruction of personal data. Seller has the right to process personal data, including by sending a mail client advertising to the mailing address of the phone calls, send sms – messages messages through internet messaging and sending emails advertising on ukaznoy customer e-mail address. The client may opt out of receiving mailings from receiving promotional and other information without giving any reason one of the following methods:
• The customer must contact the service department of the Seller’s customers by sending an email to firstname.lastname@example.org or contacting customer support professionals by phone 8 (800) -222-29-40.
10.2. Seller shall not disclose information received from the Client. It is not considered a violation of the provision of information agent for the seller and third parties acting on the basis of an agreement with the Seller, to fulfill obligations to the client.
10.3. Seller has the right to use the technology «cookies». «Cookies» does not contain confidential information. The visitor or customer hereby gives consent to the collection, analysis and use of, the cookies have, including third parties for the purposes of the compilation of statistics and optimize advertising messages. Seller receives information about the ip-address of the visitor Site http://harness-hall.com. This information is used to identify the visitor.
10.4. Seller shall be entitled to carry out the recording of telephone conversations with the Client. The Seller undertakes to: prevent unauthorized access to the information obtained in the course of telephone conversations, and / or transfer it to third parties, not directly related to the execution of the order, in accordance with paragraph 4 of Art.. 16 of the Federal Law “On Information, Information Technologies and Protection of Information”.
11. OTHER CONDITIONS
11.1. The relations between the Customer and the Seller, the law of the Russian Federation.
11.2. Seller reserves the right to make changes in the offer unilaterally, while the Client undertakes to regularly monitor changes in the offer posted on the Site.
11.3. For any questions you can contact the service to work with clients of “Hundred belts” in the manner prescribed in paragraph 2.3. Offer.
Our registered address is: Limited Liability Company “Sto remney” INN 7842529310, KPP 784201001 BIK 1147847357745 Ure. Address: 191040, St. Petersburg, Ligovsky Prospect, etc. 50, letter P, room.. 66 Mailing address: 191040, St. Petersburg, Ligovsky Prospect, etc. 50, letter P, pom.. 66